Ways to Cancel your Adobe Creative Cloud Subscription or Trial
There are a few ways to cancel your Adobe Creative Cloud subscription or trial:
- On the Adobe website: Go to the Account page and sign in. Under Plan & Billing, click Manage Plan. Then, click Cancel Plan.
- In the Adobe Creative Cloud app: Open the app and go to Account > Plan & Billing. Then, click Cancel Plan.
- By phone: Call Adobe customer support at 1-800-283-8686.
When you cancel your subscription, you’ll continue to have access to the apps until the end of your current billing period. You can also downgrade your subscription to a lower tier if you’re not using all of the apps that are included in your current plan.
If you have any questions about canceling your Adobe Creative Cloud subscription, you can contact Adobe customer support.
Step 1: Follow the steps above
Steps to follow to cancel your Adobe Creative Cloud subscription or trial:
- Go to the Adobe Customer Care page and select the Adobe Admin Console.
- Click on the ‘Chat’ option and follow the instructions provided by the customer care team.
- Select the ‘Manage Plans’ option.
- Select the ‘Cancel Plan’ option.
- Select a reason from the list of options provided in the ‘reason’ menu and click ‘Continue’.
- Confirm the cancelation of your subscription or trial.
Step 2: Click on Manage plan
When you click on the “Manage plan” option on the Adobe Creative Cloud plan page, you will be taken to a new window that displays details related to your subscription. Here, you will be able to change your plan or cancel your plan. To cancel your plan, select the “Cancel your plan” option and provide a reason for canceling. Once you have confirmed that you wish to cancel your plan, you will have successfully canceled the Adobe subscription. If you wish to cancel a Creative Cloud Team subscription, you must do this via phone or email.
Step 3: Click on the Cancel your plan option if it is available
When you click the “Cancel my plan” option for Adobe Creative Cloud, you will be taken to a page where you can select your reason for canceling. You will then be given a confirmation screen and a confirmation email will be sent to your registered email address. Here are the steps to cancel your plan:
- Log in at https://account.adobe.com/plans
- Select the Manage Plan option on the plan you wish to cancel.
- Choose the “Cancel Plan” option.
- Select your reason for canceling then select continue.
- Confirm your cancellation.
- You will receive a confirmation email.
Step 4: Select a reason for canceling your Adobe subscription
The options for canceling an Adobe Creative Cloud subscription or trial are fairly straightforward. To cancel, you will need to log into your Adobe account and navigate to the “Plans and Payment” section. From there, locate the Creative Cloud subscription you wish to cancel and click on the “Manage Plan” option. Once you select this option, you will be taken to a page where you will be asked to select a reason for canceling. After selecting a reason, click the “Cancel Plan” button and follow any additional instructions to complete the process. Make sure to cancel the auto-renewal as well if you don’t want to be charged again in the future.
Step 5: If you’re sure you’re leaving, don’t change your plan
Step 1: When canceling your Creative Cloud plan, select the “Cancel Plan” option.
Step 2: Choose your reason for canceling from the provided list and click “Continue”.
Step 3: You will be presented with several offers from Adobe before you can cancel. Take the time to review all offers, but if you are determined to cancel, click the “No thanks” button at the bottom of the screen.
Step 4: On the last screen, click “Confirm Cancel” to finalize the cancelation. This will ensure that your plan is not changed after cancellation.
Step 6: Verify your cancellation
How do you verify your cancellation of an Adobe Creative Cloud subscription or trial? [Step-by-step instructions]
- Sign in to account.adobe.com/plans.
- Select Manage Plan.
- Select Cancel your plan and provide the reason for cancellation.
- Select Continue.
- If you still want to proceed, select Continue.
- Consider available offers, or select No thanks.
- Review cancellation details, then select Confirm.
- Your subscription is canceled. Select Done.
- Check your email for a confirmation email.
- You can also check your account page to verify that the cancellation has gone through.
Step 7: Continue past the discounts and offers pag
Adobe Creative Cloud offers a variety of discounts and offers for its Creative Cloud plans. Depending on the plan you choose, you can get deals like extended trial periods, discounts on current packages, and the opportunity to chat with their sales team for a custom deal. Additionally, they often provide opportunities to switch to another plan with a lower price tag or a different set of bundled options. Before finally cancelling your subscription, be sure to check all available options and discounts. It’s also important to note that certain subscriptions may have a cancellation fee attached to them, especially if you are paying for a yearly subscription.
Step 8: Confirm your cancelation
How do you confirm your cancelation of an Adobe Creative Cloud subscription or trial? [Step-by-step instructions]:
- Sign in to account.adobe.com/plans.
- Select Manage Plan.
- Select Cancel your plan and choose the reason for cancellation.
- Select Continue.
- Consider available offers, or select No thanks.
- Review cancellation details, then select Confirm.
- Your subscription is canceled. Select Done.
- You will receive a confirmation email for your cancellation.